Frequently Asked Questions
Anyone using Microsoft Outlook to send and receive emails will find our application extremely useful. RansomSaver works on the following versions of Outlook: 2007, 2010, 2013 and 2016.
Every time you click on an email that contains attachments, RansomSaver will perform a scan to see if the attachment includes a potential threat to your system. After scanning it will try to remove the infection and report back to you.
As an IT services provider we were overwhelmed by the problems that our own clients faced. Current antiviruses do not offer 100% protection against ransom ware attacks, so we were forced to create an application to protect our own business and clients from such threats.
No it’s not an antivirus, it’s a tool that will try to protect you from a specific type of malware called Ransom ware.
No, our application is a first line of defense against Ransom ware. It cannot assist on recovering your hacked/encrypted documents or pictures. In order to be protected you will need to keep separate off line back ups of your files, enable shadow copy and use your computer with a logged user that does not have full administrative access rights on your hard disk. Please contact us through the web site if you need consultancy on protection and how you can try to recover your encrypted files.
Periodically we collect information such as the version of RansomSaver that you use and the number of threats that were removed by our application. The purpose of this is to help us offer you a better product. We display this info on this nice map.
You can temporarily disable the scan protection using the Options form, however make sure that you re-enable it as soon as possible. Malware can easily be mistaken for legitimate email.
.ace, .arj , .application , .bat , .cmd , .com , .cpl , .dll , .docm , .dotm , .exe , .gadget , .hta , .inf , .jar , .js , .jse , .lnk , .mdb , .mde , .msc , .msh , .msi , .msp , .pif , .potm , .ppam , .ppsm , .pptm , .ps , .ps1 , .ps2 , .psc , .reg , .scf , .scr , .shs , .sldm , .vb , .vbe , .vbs , .ws , .wsc , .wsf , .wsh , .xlam , .xlsm , .xltm
It is completely free. We dont plan to charge any fee. We know it’s difficult to please everyone on the internet. We prefer to increase our company’s popularity instead.